Thank you for shopping with Thrift Room. As we specialize in carefully selected thrift, vintage, and pre-owned clothing, we encourage customers to read our policy before placing an order.

Please Read Before Ordering

All products are individually photographed and described as accurately as possible. We strongly recommend checking the product measurements, size, and description before placing your order.

Returns & Exchanges

We accept returns or exchanges only in the following cases:

• You receive the wrong item.

• The product arrives damaged during shipping.

• You receive a product significantly different from the one you ordered.

Non-Returnable Items

We do not accept returns or exchanges for:

• Incorrect size selection.

• Change of mind.

• Personal preference.

• Minor signs of wear that are normal for thrift or vintage clothing and are clearly shown or described in the product listing.

Reporting an Issue

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.

To help us resolve your request quickly, please include:

• Your order number.

• Clear photos of the product.

• Photos of the shipping package (if applicable).

• A brief description of the issue.

Refund Process

If your refund request is approved, the refund will be processed to the original payment method within 5–7 business days after the returned item has been received and inspected.

Exchange Process

If an exchange is approved, we will ship the replacement product as soon as it is available. If a replacement is unavailable, a refund may be offered at our discretion.

Contact Us

If you have any questions regarding this policy, please contact us:

Thrift Room

Website: https://www.thriftroom.me

Email: itsthriftroom@gmail.com

Phone: +91 7889685325

Instagram: @_thrift_room